How to Approach a Doctor's Visit for Success with a Complex or Chronic Condition

based on what I've learned over the years

Having spent almost my entire life navigating the medical industry complex with several complicated and chronic conditions, I can confidently say that the intricacies of a doctor's visit can often feel like embarking on a mind-boggling journey—and half the time, we walk away without having gotten what we needed. Effectively communicating your needs, understanding, and expectations to your healthcare provider is crucial for receiving the best possible care. Additionally, having the right support system in place can significantly impact your overall experience during these oft-nightmarish, anxiety-inducing appointments.

According to a recent survey by the National Health Council, approximately 45% of individuals with chronic illnesses reported feeling dissatisfied with the level of communication and support received during their doctor's visits. This is a horrendously large percentage of patients, most of whom are desperate to receive help.

I’m going to share with you some of the tips and tricks that I’ve gleaned from the last few decades. We’ll delve into the essential strategies for approaching your next doctor's visit with more confidence and clarity. From understanding your goals for the appointment to utilizing effective communication techniques and leveraging the support of a trusted companion, I hope to equip you with the tools you need to advocate for your healthcare needs effectively.

Approaching a doctor's visit with a clear understanding of what you want your healthcare provider to think, believe, and do is fundamental to effective communication. (The Think/Believe/Do strategy is one that I’ve taken from Alexandra Franzen, a copywriter who teaches this strategy for email writing.) What do you want the doctor to think? What do you want the doctor to believe? Most importantly, what do you want the doctor to do? Take the time to reflect on your specific health concerns, questions, and expectations for the appointment. Whether it's seeking a new treatment plan, addressing specific symptoms, or discussing potential diagnoses, having a well-defined set of goals can guide the conversation with your doctor.

By outlining your primary objectives for the visit, you can ensure that your healthcare provider has a comprehensive understanding of your needs and can offer targeted guidance and support. This clarity also enables you to prioritize the most critical issues and facilitates a more focused and productive discussion during your appointment. By effectively communicating your goals, you can work collaboratively with your doctor—at least, working collaboratively is the goal— to create a tailored healthcare plan that aligns with your unique needs and aspirations.

Instead of presenting an extensive list of items on a piece of paper, which is what a lot of patients initially do, consider using an index card to jot down key points and questions. The visual of an index card, as opposed to a long, handwritten letter, can often ease the mind of a doctor who is prepared to be frustrated by a student who “googles too much” or “fancies themselves an expert.”